Last updated: September 28, 2026
This Privacy Policy explains how Internet Butlers LLC, a New Mexico limited liability company (“Internet Butlers,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit internetbutlers.com, submit forms, make payments, or engage our virtual back-office / virtual assistant services.
Who we are
Internet Butlers LLC is a New Mexico company that provides virtual support and back-office services for growing companies.
- Website: internetbutlers.com
- Privacy contact: privacy@internetbutlers.com
- General contact: contact@internetbutlers.com, or the email listed on our Contact page
- Legal entity / mailing address: Internet Butlers LLC, New Mexico, United States
Information we collect
Information you provide
- Name, email, phone, company name, website, team size, and message content from contact, pilot, or other forms
- Scheduling preferences, priorities, time zone, tools, and project details needed to deliver services
- Payment and billing details processed by our payment provider (currently Stripe). We do not store full card numbers on our own servers; card data is handled by Stripe under its terms and privacy policy
Information collected automatically
- Standard web and server logs (e.g. IP address, browser type, device type, pages visited, referring URL, approximate location, timestamps)
- Cookies or similar technologies used for site function, preferences, and analytics
Information from clients and third parties
When we work on your behalf, you or your systems may give us access to business data (emails, calendars, CRMs, documents, customer or vendor contacts, credentials for tools you authorize). We treat that as client confidential data, used only to perform the contracted work.
How we use information
We use personal and business information to:
- Respond to inquiries and pilot requests
- Deliver, manage, and improve our services
- Schedule work, communicate status, and send operational notices
- Process payments, issue invoices/receipts, and maintain business records
- Secure our systems and prevent fraud or abuse
- Comply with law and enforce our agreements
We do not sell your personal information.
How we share information
We may share information with:
- Service providers who help us operate (website hosting, email, forms, analytics, payment processing such as Stripe) under obligations to protect data
- Professional advisors (e.g. accountants, attorneys) when needed
- Authorities when required by law or to protect rights and safety
- A successor entity in the event of a merger, sale, or reorganization, subject to this policy’s spirit
Client work product and client systems data are shared only as needed to perform the services or as you direct. We do not use client customer lists for our own marketing.
Client confidentiality (VA / back-office work)
Confidentiality is central to virtual support work. We:
- Use client data and system access only for agreed tasks
- Limit access to people who need it to perform the engagement
- Do not disclose non-public client information except as you direct, as needed to deliver services, or as required by law
- Expect you to grant only the access required for the work and to revoke access when the engagement ends
Additional confidentiality terms appear in our Terms of Service.
Cookies and analytics
Our site may use cookies or similar technologies for essential function and to understand site usage (for example, page views and traffic patterns). You can control cookies through your browser settings. Disabling some cookies may affect site features. Third-party tools embedded on the site (forms, payment pages, analytics) may set their own cookies subject to their policies.
Payments (Stripe)
When you pay for a pilot or retainer, payment is processed by Stripe. Stripe may collect billing name, email, payment method details, and related transaction data. See Stripe’s privacy policy. We receive confirmation of payment status and limited billing metadata needed for accounting and customer support, not full card numbers.
Data retention
We keep information as long as needed for the purposes above, including:
- Inquiry and form records: typically for a reasonable business period after last contact, unless you request deletion sooner where allowed
- Client project records: for the engagement plus a reasonable archive period, or as required by law / contract
- Billing and tax records: as required by applicable law
When retention ends, we delete or de-identify data where practicable. Backup copies may take additional time to clear.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to a professional services firm. No method of transmission or storage is 100% secure. Please use strong unique passwords, prefer password managers and role-based access for shared tools, and revoke our access when work ends.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to opt out of certain processing (including targeted advertising where applicable). To make a request, email privacy@internetbutlers.com. We may need to verify your identity. We will not discriminate against you for exercising privacy rights available under applicable law.
You may unsubscribe from marketing emails using the link in those messages. Operational and service emails related to an active engagement or transaction may still be sent.
Children
Our services and site are directed to businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where that standard applies).
Third-party sites and tools
Our site or workflows may link to or integrate third-party tools (forms, calendars, Stripe checkout, analytics). Their privacy practices are governed by their own policies. We are not responsible for those third parties’ practices.
International visitors
We are based in New Mexico, United States. If you access our site or services from outside the US, you understand that information may be processed in the US, which may have different data-protection rules than your country.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. For material changes, we will provide a reasonable notice (for example, a site notice or email) where appropriate. Continued use of the site or services after an update means you accept the revised policy, except where law requires additional consent.
Contact
Questions about this Privacy Policy: privacy@internetbutlers.com
General inquiries: contact@internetbutlers.com or our Contact page
Legal entity: Internet Butlers LLC, New Mexico, United States
This policy is provided for general informational purposes and may be updated following legal review.