Talk to us
Questions about the trial, subscriptions, or fit? Send a note. We work asynchronously in the background and batch agreed priorities. Prefer to start now? Go straight to Start a Trial.
Prefer email? Use the form below. We are not a live chat or phone coverage service.
FAQ
Can I change priorities mid-month?
Yes. We lock a priority list at kickoff and adjust with a quick change order when needs shift.
What’s the cancellation policy?
Trial: cancel at least one day before day 7 to avoid the charge. Subscription: cancel at least one day before your renewal date to avoid the next charge. Refunds for the trial and monthly plans depend on the share of that period’s hours used when you cancel, from 80% back (under 20% used) to none (80% or more). See Cancellation & Refund Policy for the full terms.
How does billing work?
Trial subscription starts with about 10 billable hours within 7 days. The 7 days start on payment. Hours begin billing once onboarding forms are accepted and access is confirmed. The same card is billed $899 on day 7 for the 20 hours/month plan, renewing monthly until cancelled. Cancel at least one day before day 7 to avoid the charge. Extensions are discretionary if forms are accepted late. Unused hours roll over as already stated. Want 30 or 40 hours instead? Subscribe to the new plan with payment starting on a date you pick, and we cancel the 20-hour subscription once it starts. Monthly subscriptions are billed in advance.
What do you actually do?
Async virtual back-office work: inbox and calendar organization, research and list-building, CRM hygiene, SOPs, light bookkeeping prep, recurring admin, and vendor coordination. We draft for review and batch the work around your priorities. Details on Services.
Send a note
Trial timing and access: The 7 days start on payment. Hours begin billing once onboarding forms are accepted and access is confirmed. Extensions are discretionary if forms are accepted late. Please provide role-based, least-privilege access whenever available… never send passwords, banking credentials, or card details through this form.